The Loan Store works with several trusted loan servicers to manage mortgage payments.
You can find your specific servicer and payment instructions in your First Payment Letter, included in your closing documents.
If you can’t find your closing documents, reach out to your loan officer. They’ll help you identify your servicer and guide you on how to make your first payment.
t: (888) 350.1003
e: servicing@tlstpo.com
Please allow up to 48 hours for a response.
Refer to the payment information in your closing documents. Often, the first payment must be mailed in by check.
Your first payment details are included in your closing package. In many cases, the first payment must be mailed in by check.
Loan Servicing Transfer
The Loan Store does not service loans after closing. Once your loan funds, it’s transferred to a new servicer. This is a standard process and does not change your loan terms, interest rate, or escrow setup for taxes and insurance.
You’ll receive a Notice of Servicing Transfer from The Loan Store with your new servicer’s contact details. Your new servicer will also reach out to help you set up your payments.
You can access your mortgage information online through the servicer of your loan. Refer to the Notice of Transfer for details or contact your loan officer if you need assistance.